Terms of Service

Who and what these terms are about

SMM AI Assistant is provided by Dmytro Muzylov, individual activity, Republic of Lithuania — “we” below. You are the person who created an account here.

Creating an account or paying for a plan accepts these terms. If you do not agree with them, the service is not for you to use.

This page exists in Ukrainian and English; both versions carry equal weight.

What the service is

The assistant researches your brand’s field, writes an SMM strategy, plans the content week by week and generates the posts: copy, hashtags, images and storyboards.

It publishes nothing on your behalf and connects to none of your social accounts. Publishing the finished material is yours to do.

We promise no marketing outcome — no reach, no followers, no sales. The service makes material, not an audience.

The account

Three rules, all of them about the account being yours alone.

• You may create an account from the age of 18.
• Signing in goes through Google. Keeping your Google account safe is yours to do, as is everything done from your account here.
• One account belongs to one person or one company.

Plans, credits and payment

What you are buying each month, and on what terms.

• Every paid plan grants a number of credits each month. They are spent on generations — a strategy, a week’s plan, a post, an image; what each one costs is shown on the account page.
• Credits are charged for generations that actually ran.
• Unspent credits do not carry over: every renewal sets the balance to the plan’s monthly grant.
• Prices are in US dollars. The provider is not registered for PVM (VAT), so no tax is added to them.
• Payment goes through Stripe. A subscription renews automatically each month until you cancel it.
• If a payment fails, Stripe will try again. Until it succeeds, access to paid features may be suspended.

Cancelling and refunds

Cancelling is yours to do and always available; refunds are not.

• You can cancel at any time from the account page. The plan and its credits run to the end of the month already paid for, after which the account is free again.
• The unused part of a paid period is not refunded.
• Deleting your account cancels the subscription that same moment, and the paid days left are not refunded either.

None of this takes away the rights consumer law gives you where a service falls short, nor the right of withdrawal in the next section.

The 14-day right of withdrawal

A consumer in the European Union may withdraw from a distance contract within 14 days without giving a reason. The right attaches to entering the contract — the first payment; automatic renewals do not open a fresh period.

By paying for a plan you expressly ask for the service to begin at once — access and credits open that same moment. So on withdrawal within the 14 days you pay for the part of the period you have already had, and the rest is refunded.

• The right belongs to consumers only — individuals buying outside a trade or profession.
• To withdraw, write to support@smm-ai-assistant.com within 14 days of the payment.
• The refund follows within 14 days of that notice, by the means you paid with.

What the assistant makes

The material the assistant produces to your brief is yours — use it as you like, commercially included, within what OpenAI’s terms allow. What you type in stays yours too; we use it only to provide the service.

The assistant is a language model. It gets facts, figures and quotations wrong, it can write something close to somebody else’s text, and it does not check the result against any particular platform’s rules.

Checking what it wrote before you publish is yours to do, and what you publish is yours to answer for. We do not guarantee that generated material is unique: the same model may give somebody else a similar answer.

What you may not do

In using the service, you will not:

• make content that breaks the law — incitement to violence, hatred, child sexual abuse material, offers of prohibited goods;
• make disinformation, impersonate a person or a brand, or fabricate reviews;
• infringe anybody else’s intellectual property;
• generate spam in bulk;
• work around your plan’s limits, reach the service outside the interface provided, or probe it for weaknesses without our permission;
• resell access to the service as a product of your own.

Breaking these rules entitles us to suspend or close the account.

Suspending and closing an account

We may suspend or close an account that breaks these terms, does not pay, or is used in a way that harms other users.

Where the breach is not grave, we warn first and leave time to put it right. Where it is, the account closes at once.

You may close your account yourself at any time, from the account page.

Availability

We aim to keep the service up, but we do not promise it will never be down: planned updates, provider outages and force majeure happen.

The service depends on outside systems, OpenAI above all. While they are unavailable, generation may not work.

Liability

We are liable for damage caused intentionally or by gross negligence, and wherever the law does not allow liability to be limited. Otherwise our total liability is capped at what you paid for the service in the twelve months before the event.

We are not liable for lost profit, lost reputation, or what follows from publishing material the assistant made.

These limits do not touch the rights consumer law guarantees you.

Changes to the terms and prices

We may change these terms and the prices. Changes are announced by email at least 30 days in advance.

A new price applies from the next renewal. If it does not suit you, cancel before that date. Carrying on after a change takes effect accepts it.

Law and disputes

These terms are governed by the law of the Republic of Lithuania. If you are a consumer, that does not deprive you of the protection of the mandatory law where you live.

Disputes not settled by correspondence go to the courts of the Republic of Lithuania. Consumers may also turn to the State Consumer Rights Protection Authority of Lithuania (Valstybinė vartotojų teisių apsaugos tarnyba, vvtat.lt).

Getting in touch

Any question about these terms goes to support@smm-ai-assistant.com. We answer within a few working days.